RSEA Privacy Policy

Introduction

The Rangers Supporters Erskine appeal (The RSEA) is committed to protecting and respecting your privacy. We want to tell you how we use and protect your personal information. This includes informing you of your rights regarding your personal information that we hold.

This Privacy Notice sets out how we may use, process and store your personal information.  We may get that information from you or through contracts, fundraising or donation arrangements you have with The RSEA.  In other cases, we may get that information from you with your permission and consent, or we may receive your personal information from third parties who you have given consent to pass this information on to us or organisations like us.

The Laws and Regulations

The laws that govern personal data in the UK are:

  • The Data Protection Act (1998)
  • General Data Protection Regulation (“GDPR”)

The independent authority that upholds information rights in the public interest in the United Kingdom is the Information Commissioner’s Office (the “ICO”). Further information can be found at https://ico.org.uk.

Who is The RSEA?

The Rangers Supporters Erskine Appeal is an independent, voluntary group raising funds for Erskine.
Erskine are incorporated in Scotland as a non-profit-making company
limited by guarantee
No. 174103 at Companies House, 37 Castle Terrace, Edinburgh, EH1 2EB.
Scottish Charity No: SC006609. Registered Office: 7 West George St,
Glasgow, G2 1BA

Contact Details for The RSEA’s Data Protection Officer are:

Data Protection Officer

Telephone: 0797 097 3130

email: info@rsea.org.uk

website: www.rsea.org.uk

Information we may collect from you

The RSEA may collect information from you because we have a legal reason (allowed by law or under contract) to collect the information, or because you have consented for us to do so for a specific purpose.

Information you give us directly:

You may give us information about you, for example:

  • By filling in a form or sending us an e-mail
  • By attending an event
  • Registering as a volunteer
  • Making a donation
  • Purchasing The RSEA merchandise

This information may be personal, financial, military connection/relationship, relating to your interest in The RSEA and might be relating to your health (for example if you are taking part in a high risk event).

You may give us information for legal reasons, such as to enter into a contract with us, when you donate, when you are buying merchandise, when you become a supporter or when becoming a volunteer.

Information you give us in-directly:

Your information may be shared with us by:

  • independent event organisers, online event sites, online ticket sales.
  • independent marketing agencies

These independent third parties will only share your personal information when you have given consent to pass this information on to us or organisations like us.

Further information we collect about you

If you visit our website or use a social media platform we may automatically collect information about you, for example:

  • Technical information
  • IP addresses
  • Information about what type of device you use to connect to our website
  • How you interact with our website.

Like most websites, we use “cookies” to help us make our site – and the way you use it – better. Cookies mean that a website will remember you. They’re small text files that sites transfer to your computer (or phone or tablet). They make interacting with a website faster and easier – for example by automatically filling your name and address in text fields. There are more details in our cookie policy.

In addition the type of device you’re using to access our website may provide us with:

  • information about your device
  • what operating system you’re using

Your device manufacturer or operating system provider will have more details about what information your device makes available to us.

If you have already supported The RSEA we may collect further information about you from public sources, for example:

  • New Address(s)
  • New Phone numbers
  • New email addresses

Childrens’ Data

We do not collect any personal data from anyone under the age of 18.

Why does The RSEA collect personal information?

The RSEA collects information for some or all of following reasons:

  • To provide services, products or information
  • To register your donation
  • To support your fundraising, process your gift aid and to send thank you letters
  • To help us improve our services, products or information
  • For legal reasons, for example, if you have entered into a contract with us
  • For contacting supporters to keep them updated on the work of the RSEA
  • To record your contact preferences to ensure that only relevant engagement with RSEA is processed
  • To invite you to events
  • To request your support for particular campaigns that we are running
  • For administration purposes
  • To keep you up to date with how your support is helping make a difference
  • For Gift Aid Processing (HMRC)

What legal basis does The RSEA have for processing my information?

For the purposes of Fundraising and Direct Marketing – The RSEA rely on the legal basis of “Legitimate Interests” to process your data.  This means we will process your information in ways you would reasonably expect and which have a minimal impact on your privacy.  You still retain your rights see “Your Rights” section below.

Who might The RSEA share your information with?

The RSEA will NEVER sell or swap the information supporters give us with any other organisation or third party for the purposes of their own marketing.  However we may have a legal reason to share your data, for example with:

  • Regulatory bodies
  • Subcontractors and third parties for the purpose of the performance of a contract that we hold with them or that we hold with you
  • With third parties who provide shipping or publishing services because you have purchased goods or services
  • With third parties who provide Campaign fulfilment e.g. mailing and telephone appeals
  • With HMRC to process Gift Aid
  • For crime prevention

Other reasons The RSEA may share your personal information with a third party

The RSEA will share your personal data with third parties for the following reasons:

  • If The RSEA must comply with a legal obligation
  • To enforce or apply our Website Terms of Use, Terms and Conditions of Sale, or other agreements
  • To protect the rights, property, or safety of The RSEA
  • The prevention of fraud

 

How we keep your data safe

We store and process your personal data in the UK\EU.  We use best practice to ensure your data is encrypted to the standard required in the GDPR to protect your personal data.

Keeping your information up to date

Where possible we may use publicly available sources to keep your records up to date:

We really appreciate it if you let us know if your contact details change.

 

Will you be contacted for marketing purposes?

Email and other electronic channels

We will only contact you for marketing purposes by email or other electronic means such as SMS if you have agreed to be contacted for these purposes.

Telephone

We may contact you for marketing purposes by telephone unless you have told us that you do not wish to receive telephone calls from us.

If you wish to change your preferences, please use our contact form to let us know.  Most preferences will be actioned immediately however please allow 1 month for your preferences to be updated.

How long will you keep my personal information?

The RSEA will not retain your personal information for longer than required.

We will keep your personal information:

  • For as long as required by law
  • Until we no longer have a valid reason for keeping it
  • Until you request us to stop using it

We may keep just enough of your personal information to ensure that we comply with your requests not to use your personal information or comply with your right to erasure. For example, we must keep your request to be erased even if it includes your personal data.

There are more details in our Data Retention Policy.

Your Rights

The RSEA will respect your legal rights to your data.

Below are the rights that you have under law and what The RSEA does to protect those rights:

Legal right   What The RSEA does to protect your rights
The right to be informed The RSEA is publishing this Privacy Notice to keep you informed as to what we do with your personal information. We strive to be transparent about how we use your data.
The right to access You have the right to access your information. Please contact The RSEA’s Data Protection Officer at if you wish to access the personal information The RSEA holds about you.
The right to rectification If the information The RSEA holds about you is inaccurate or not complete, you have the right to ask us to rectify it. If that data has been passed to a third party with your consent or for legal reasons, then we must also ask them to rectify the data. Please contact our Data Protection Officer if you need us to rectify your information: info@rsea.org.uk
The right to erasure This is sometimes called ‘the right to be forgotten’. If you want The RSEA to erase all your personal data and we do not have a legal reason to continue to process and hold it, please contact our Data Protection Officer: info@rsea.org.uk
The right to restrict processing You have the right to ask The RSEA to restrict how we process your data. This means we are permitted to store the data but not further process it. We keep just enough data to make sure we respect your request in the future. If you want Us to restrict processing of your data, please contact our Data Protection Officer: info@rsea.org.uk
The right to data portability The RSEA must allow you to obtain and reuse your personal data for your own purposes across services in a safe and secure way without this affecting the usability of your data. Please contact our Data Protection Officer if you want information how to port your data elsewhere: info@rsea.org.uk This right only applies to personal data that you have provided to Us as the Data Controller. The data must be held by Us by consent or for the performance of a contract.
The right to object You have the right to object to The RSEA processing your data even if it is based on our legitimate interests, the exercise of official authority, direct marketing (including data aggregation) and processing for the purpose of statistics. If you wish to object please contact our Data Protection Officer: info@rsea.org.uk
The right to withdraw consent You have the right to withdraw your consent at any time and The RSEA must stop processing your data.  If you want to withdraw your consent, please contact our Data Protection Officer: info@rsea.org.uk
The right to complain to a Supervisory Authority In the event that you wish to make a complaint about how your personal data is being processed by The RSEA or third parties under contract to The RSEA, you can complain to The RSEA’s Data Protection Officer: info@rsea.org.uk  If you do not get a response within 30 days you have the right to lodge a further complaint with the (ICO) Information Commissioners’ Office.

Useful Contact Details

Supervisory Authority Contact Details (ICO)

The Information Commissioner’s Office – Scotland

45 Melville St

Edinburgh

EH3 7HL

scotland@ico.org.uk

0303 1231115

 

Changes to Our Privacy Notice

The RSEA may change this notice from time to time in the future. Any such changes will be posted here and, where appropriate, notified to you in writing. We advise you to check back frequently to see any updates or changes.

This notice was last updated in May 2018.

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